xlarge

Frequently asked question's about ski and snowboard rentals

Tags
faq

Do you have questions about your rentals? See our answers to our FAQ's. 

 

Can I pick up my rentals the day before?


Yes - Pick up your equipment after 3pm the day before your first rental day and avoid the morning rush. 

 

Where do I pick up my rental?


At the time of online booking, you have to choose to pick up your equipment at one of following locations: Vestlia or Havsdalen.

 

What time are the rental locations open until?


Opening hours for the winter season 2023/24

Opening hours for the skirental in Vestlia, Havsdalen, og Slaatta:

Season opening - 9th of February 9am – 4pm
10th of February - 22nd of April 9am – 5pm

Vestlia offer night skiing every Friday till 8pm until the end of March, and the rental is open late.  

 

How do I make a ski or snowboard rental reservations?


All pre-booked equipment must be booked online. Reserve here.

Reservations are recommended, especially for weekends, holidays and other busy times. 

 

Is it possible to order individual products/single items?


It is only possible to pre-order ski/snowboard packages, individual products/singel items can be rented directly from our rental shop if capacity is available.

 

Can I trade my ski set in for a snowboard (or vice versa) if I want to switch?


Yes - you can switch with a 200 NOK charge. If you have rented the Passionate category one switch is included in your rental.

 

Can I store my equipment at the resort overnight? 


Yes - we offer overnight equipment storage at the base of Vestia. 

 

What happens if I damage my rental equipment?


When you purchase our damage waiver, you are covered within reason for any accidental damage caused to your equipment. If you do not purchase a damage wavier, you are then liable for the repair cost of the equipment. 

 

Do you offer ski accessories?


Yes - you can buy gloves, goggles, hat, helmets and more in all our rental locations.